ABOUT THE AUTHOR: Weston Ochse is a former intelligence officer and special operations soldier who has engaged enemy combatants, terrorists, narco smugglers, and human traffickers. His personal war stories include performing humanitarian operations over Bangladesh, being deployed to Afghanistan, and a near miss being cannibalized in Papua New Guinea. His fiction and non-fiction has been praised by USA Today, The Atlantic, The New York Post, The Financial Times of London, and Publishers Weekly. The American Library Association labeled him one of the Major Horror Authors of the 21st Century. His work has also won the Bram Stoker Award, been nominated for the Pushcart Prize, and won multiple New Mexico-Arizona Book Awards. A writer of more than 26 books in multiple genres, his military supernatural series SEAL Team 666 has been optioned to be a movie starring Dwayne Johnson. His military sci fi series, which starts with Grunt Life, has been praised for its PTSD-positive depiction of soldiers at peace and at war. Weston likes to be called a chaotic good paladin and challenges anyone to disagree. After all, no one can really stand a goody two-shoes lawful good character. They can be so annoying. It's so much more fun to be chaotic, even when you're striving to save the world. You can argue with him about this and other things online at Living Dangerously or on Facebook at Badasswriter. All content of this blog is copywrited by Weston Ochse.

Tuesday, June 11, 2013

HP Has a Solution to my Computer Problem in Afghanistan--NOT!!!

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So I pulled out my broken computer this morning and let it do it's Kabuki Dance of Death one more time because I decided I need to start the day with a laugh. It gives an error code when it's trying to boot up, so I typed that code into trusty old Google. Looks like it might just be a Windows 8 issue--- as in it crashed.

Oh!

Hunky fucking Dory!

That's easy to fix then.

So I googled the code.

This is what I got from the makers of my computer. Here is their helpful information posted at the HP Official site.

You might have to Click on this to make it larger, sorry.

What you'll note is that all of the commands rely on Windows actually loading. Well, if Windows has crashed, then how can it load? And no, the F-Keys aren't functioning.

Note also that this was posted by an 'HP Expert.'

And finally, note that HP encourages you to click on the 'KUDOS' button at the bottom to 'Accept as Solution.'

Then note that as of the creation of this post, 1,788 persons have viewed this 'HP Solution' and not a single one has accepted this as a solution.

Seriously, HP?  Did you pay this person? Is there any oversight? Is it a guy in his underwear playing WOW in his basement or is it an actual living breathing HP-certified helper? Do you know this has been on your site for two years?

Question: If windows has crashed, how do you expect us to follow directions that rely on windows to be open?

Sigh.

I used to be so happy with my HP and the laptop.

I used to think it was the Schnizzle!

Note to HP. You can have the shiniest and bestest looking computer in the universe, but if your computer crashes and stops working and if your 'Help Desk' people are complete morons, then that is the last impression you are leaving on a customer, and anyone that customer decides to speak with into eternity.

Also, a special message to the CEO of HP.  My mother has written you an email. She's already had one reply 'escalating the issue.' You have no idea. You better duck. You better hide. Because she's not going to let off. Trust me when I say that the only way you can piss off a mother more, is if you fuck with their kid when he's deployed fighting a war. And get this, she just retired. So she has all.... the time... in the world... to make sure that you and all of her friends understand the issue at hand.

...and the drama continues.

Weston Ochse
Currently in
Afghanistan

2 comments :

  1. Right there with ya, man. A lot of today's customer service are outsourced and they rely on scripts to process your request/inquiry and DO NOT EVER try to fully understand what you're asking. Frustrating much? *Sean N.*

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